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Thursday, 5 April 2012

Are Facebook passwords fair game for employers?

The practice of asking for employee social media passwords appears to be rare, and hopefully will remain so

The Associated Press reported late last month on the issue of employers asking job applicants for their Facebook passwords, citing new and old incidents. The story apparently hit a sore point because it was all over the press within a day or so and in short order politicians were posturing and reaching for the limelight by introducing legislation to ban the practice and sending letters to enforcement agencies demanding action. Based on the comments since the story broke, it is clear that the specific practice of demanding an applicant's password to a social media site is not common but that there is a common worry that it might become so.
The ruckus started when the Associated Press reported that two years previously the Maryland Division of Corrections had demanded an officer's Facebook password during a recertification interview. Facebook quickly weighed in, said that employers should not be doing this because it violates the Facebook user's privacy and Facebook's terms of use, and seemed to threaten to sue employers that did so - only to drop the threat a few hours later.
US Senators Charles Schumer and Richard Blumenthal sent letters to US Attorney General Eric Holder and Equal Employment Opportunity Commission Chairwoman Jacqueline Berrien asking that they investigate if any laws had been broken, and US Representative Patrick McHenry said he was drafting legislation banning the practice.

Certainly a lot of fervour - now for a bit of reflection

Is the practice common? Likely not. Very few companies have fessed up to doing this and few employees have come forward to say that it happened to them. But, that said, the majority of companies have been looking at information applicants post on social media sites for years. One survey a few years ago found that 60% of companies had rejected an applicant based on something publicly posted on a social media site. So don't think you are off the hook for that incriminating picture taken at the beach house last summer just because you were not asked for your password.
Is asking for an applicant's password legal? Maybe not, as the Schumer/Blumenthal letter points to court cases that might indicate it is illegal.
What messages does such a request send to the applicant? Clearly the first is that the company treats its employees like chattel, not people. The idea that a company would want to root around in an employee's private life should be deeply disturbing to any applicant. I wonder how many of the people asking for passwords would be happy if their own personal life were regularly reviewed by others in the company?
Another message is that the company does not care much about information security. Asking for an applicant's password would violate just about any company's information security policy that's worth being called one. Maybe the right response if asked is, "Is this a test to see if I am willing to follow the company information security policy? I am, so I will not give you my password."
This practice of asking for employee social media passwords appears to be rare, and hopefully will remain so. But the reaction to the AP report clearly indicates that a lot of people have been conditioned to expect the worst when it comes to privacy and dignity in modern society - and that is sad.
Disclaimer: Harvard's information security policy includes a rule not to share passwords and I have not heard that recruiters violate the policy. So the above set of opinions is my own.


 

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